Shipping Policy

Delivery Time = Processing Time + Shipping Time

We use a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM (GMT+01:00 – Amsterdam) are processed the same day. All products go through a short processing period before being shipped.

After processing, the average shipping time is 4–7 business days. In total, you can expect a delivery time of approximately 5–10 business days from the moment your order is placed.

Delays

During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything possible to process orders as quickly as possible and appreciate your understanding if delays occur. We will keep you informed and aim to minimize any delays.

Shipping Service

We work with reliable shipping partners such as DHL, BPost, and FedEx. This ensures secure delivery and provides you with real-time tracking information so you can easily follow your package.

Extras

To make your shopping experience as smooth as possible, we offer various benefits. Orders above a certain amount qualify for free shipping. Additionally, you can choose insured shipping with priority handling for a small extra fee, ensuring your order is handled with the utmost care.

Tracking

Every order includes tracking, allowing you to monitor your package from the moment it is shipped until it is delivered.

Customer Service

Our customer support team is always ready to answer your questions and assist with any concerns. We strive to provide the best possible service and ensure your experience is as smooth as possible.